FAQ

Frequently Asked Questions (FAQ)

Q: How can I track my order?

A: Track your order easily by using the provided tracking number on our website or the carrier's tracking portal.

Q: What is your return policy?

A: Enjoy a hassle-free return process within 7 days of receiving your purchase. All items must be unworn. After inspecting items we will process your refund within 24 hours. Visit our Returns & Exchanges page for detailed instructions and eligibility criteria.

Q: Is online payment secure?

A: Yes, your online payments are secure. We utilize industry-standard encryption to ensure the confidentiality and protection of your payment information.

Q: How do I reach customer service?

A: For assistance, please contact our customer service team via [phone number] during business hours. We're here to help with any questions or concerns you may have!

Q: When will my order ship?

A: All orders placed by 3P.M EST will be shipped the same day unless stated otherwise.